Protecting customer data
Customer areas are designed so users only see content assigned to their account. Server-side access checks and roles restrict access to required data and functions.
Sensitive data remains protected
Bot tokens, internal IDs, API keys, server credentials, and similar data are not exposed as freely editable customer portal settings.
Never share passwords, tokens, or credentials in public channels or screenshots.
Customer responsibility
Customers should use strong, unique passwords, keep credentials confidential, report known security issues, and keep self-managed systems up to date.
Realistic security
Security measures reduce risk but cannot guarantee complete freedom from errors or attacks. Protection, updates, and responsible use must therefore be considered together.
More privacy information
Details about personal data processing are available on the privacy page. For specific questions, create a ticket.